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Chicago, IL  ·  Schaumburg, IL  ·  Lake Geneva, WI

Workplace Violence
Prevention

Head of Security builds workplace violence prevention programs that identify behavioral indicators, intervene before incidents occur, and keep organizations compliant with Illinois and federal requirements. Policy, training, threat assessment, and response, built as one program.

Illinois-compliant programs
Behavioral threat assessment
Policy and training integration
Healthcare WVP compliance
Incident response support
The problem

Prevention is Better and More Effective Than Response

Workplace violence rarely arrives without warning. Research from the FBI and threat assessment professionals consistently shows that in the majority of targeted workplace attacks, the attacker displayed observable warning behaviors in the weeks or months beforehand. The people around them noticed. Someone reported concerns. Almost nothing was done.

A proper workplace violence prevention program closes that gap. It gives employees a clear way to report concerns, gives leadership a structured way to evaluate them, and gives your threat assessment team the authority and tools to intervene before concerns escalate into incidents.

2 M
Incidents per year
The U.S. Department of Labor estimates roughly 2 million American workers report being victims of workplace violence each year.
80%+
Warning behaviors observed
In most targeted workplace attacks studied by the FBI, concerning pre-attack behaviors were observable by coworkers before the event.
70%
Employers without a plan
OSHA reporting indicates a majority of U.S. employers do not have a formal workplace violence prevention program in place.
Understanding the risk

The Four Types of Workplace Violence

The OSHA framework categorizes workplace violence into four distinct types. Effective prevention requires recognizing which types your organization is most exposed to and building controls accordingly.

Type 1
Criminal Intent
The attacker has no relationship to the business. Usually a robbery, shoplifting, or trespass that escalates. Highest risk in retail, convenience stores, cash-handling businesses, and late-night operations.
Type 2
Customer, Client, or Patient
Violence from people the organization serves. Highest incidence in healthcare, social services, education, and hospitality. Focus of most state WVP legislation including Illinois healthcare requirements.
Type 3
Worker-on-Worker
Violence between employees, often with observable pre-incident behaviors. Typically the focus of behavioral threat assessment teams because it is the type most preventable through intervention.
Type 4
Personal Relationship
Violence by someone with a personal relationship to an employee, most commonly domestic violence that spills into the workplace. Requires specific policy, safety planning, and coordination with HR.
Program components

A Complete Prevention Program

An effective WVP program is not a policy document sitting in a binder. It is an integrated system of policy, people, process, and training. Head of Security builds each component and then ties them together.

01
Workplace Violence Risk Assessment
A formal assessment of your organization's exposure using our P.L.A.T.E. framework. We identify which types of WVP risk apply, evaluate current controls, and prioritize gaps.
02
Policy Development and Review
Written workplace violence prevention policy aligned to Illinois, OSHA, and industry-specific requirements. Includes reporting procedures, disciplinary policy, domestic violence response, and zero-tolerance standards.
03
Behavioral Threat Assessment Team
We help organizations stand up and train a behavioral threat assessment team drawing from HR, legal, security, and management. Team members receive training on case evaluation, pre-attack indicators, and intervention pathways.
04
Reporting and Escalation System
A clear pathway for employees to report concerns without fear of retaliation. We design the intake process, escalation protocol, and documentation standards so nothing falls through.
05
Employee and Manager Training
Training for all staff on warning signs, reporting, and de-escalation. Enhanced training for managers and supervisors on recognizing early indicators and handling difficult conversations. Built on HASARD methodology.
06
Active Threat and Emergency Response
Integration with active shooter training, emergency response plans, lockdown procedures, and coordination with law enforcement so your program covers prevention and response as one system.
07
Ongoing Advisory and Case Support
Direct support for your threat assessment team on live cases. We help evaluate specific concerns, recommend interventions, and coordinate with law enforcement, mental health resources, or protective services when warranted.
Who we work with

Industries We Support

Every industry faces workplace violence risk, but the specific exposure and compliance requirements vary. We tailor programs to your operational reality.

Healthcare
Hospitals and Medical Groups
Illinois Health Care Violence Prevention Act compliance, patient and visitor aggression, emergency department risk, and behavioral health settings.
Enterprise
Corporations and Offices
Worker-on-worker prevention, terminated employee risk, domestic violence spillover, and threat assessment team programs for corporate HQs and offices.
Education
Schools and Universities
K-12 and higher education threat assessment teams, student of concern protocols, and integration with Illinois school safety requirements.
Nonprofit
Nonprofits and Social Services
Client-facing risk, field worker safety, domestic violence and shelter programs, and low-resource program design for nonprofit budgets.
Retail
Retail and Hospitality
Criminal intent (Type 1) prevention, customer aggression, cash-handling protocols, and overnight operation risk management.
Government
Public Sector and Municipalities
Public-facing employee protection, constituent aggression management, and coordination with internal security and law enforcement.
Regulatory context

Compliance Obligations

Illinois has specific workplace violence prevention requirements for certain industries, and OSHA enforces a general obligation to maintain a safe workplace. Compliance is the floor. A real program goes further.

Illinois and Federal Framework
Programs Built to Hold Up Under Review

Illinois Health Care Violence Prevention Act. Healthcare facilities in Illinois are required to maintain workplace violence prevention programs including a written plan, threat assessment, incident reporting, employee training, and annual review. Our healthcare WVP programs are structured to meet these requirements.

OSHA General Duty Clause. Section 5(a)(1) of the Occupational Safety and Health Act requires employers to provide a workplace free from recognized hazards, which OSHA has repeatedly applied to workplace violence. A documented WVP program demonstrates good-faith compliance.

Illinois school safety requirements. Illinois law imposes threat assessment and emergency response obligations on school districts. Our education WVP work is designed to align with those standards and with threat assessment best practices from the U.S. Secret Service and Department of Education.

Head of Security is not a law firm and does not provide legal advice. We build programs to align with applicable regulatory requirements. We recommend clients review final programs with their own legal counsel.

Why Head of Security

Prevention Built by Practitioners

Most WVP consulting is policy work delivered by generalists. Ours is built by professionals with real threat assessment experience, drawing on our behavioral science methodology and direct law enforcement background.

Behavioral threat assessment grounding

Our programs use the same capability, intent, and opportunity framework used by professional threat assessment bodies. Not a generic checklist.

Direct law enforcement experience

Our leadership includes former Chicago Police Bureau of Counter Terrorism command experience. We have worked real cases, not just written about them.

Integrated, not siloed

WVP connects to active shooter training, threat risk assessment, social media monitoring, and emergency planning. One program, not disconnected pieces.

Live case support when you need it

When a specific concern surfaces, your threat assessment team can call us. We help evaluate, recommend, and coordinate the response.

Common questions

Workplace Violence Prevention FAQ

Does Illinois require a workplace violence prevention program? +

Illinois requires a formal workplace violence prevention program for healthcare facilities under the Illinois Health Care Violence Prevention Act. For other industries, the OSHA General Duty Clause creates a general obligation to address recognized workplace hazards including workplace violence where risk exists. While not every organization has an industry-specific mandate, every organization has a practical and legal interest in maintaining a documented program.

What is a behavioral threat assessment team and do we need one? +

A behavioral threat assessment team is a multi-disciplinary group, usually including HR, legal, security, and management, that evaluates concerns about individuals who may pose a threat and decides on appropriate intervention. Every medium and large organization benefits from having one. For smaller organizations, a designated point of contact with external threat assessment support can serve the same function. We help organizations stand up, train, and support these teams.

How long does it take to build a WVP program? +

A focused WVP engagement including assessment, policy development, and team training typically takes four to eight weeks. Full program build-outs for larger organizations with multiple locations can run two to three months. Urgent situations involving a specific concern can be supported immediately while the broader program is built in parallel.

Can you help us with a specific employee or concern right now? +

Yes. Live case support is one of our most requested services. When HR, legal, or management has a specific concern about an employee, former employee, customer, or other subject, we provide direct threat assessment support. That includes evaluating the indicators, recommending interventions, coordinating with law enforcement where warranted, and supporting the internal team through the case. Contact us directly if you have an active concern.

How does WVP training relate to active shooter training? +

They work together. Workplace violence prevention training focuses on recognition, reporting, and intervention before an incident occurs. Active shooter training focuses on response when an incident is unfolding. The two form a continuum: WVP buys the time that active shooter training ultimately uses. Most clients benefit from both, delivered as one program.

How do we get started? +

Every WVP engagement begins with a consultation and a scoping conversation. If you have an immediate concern we address that first. For standard engagements we move into a formal workplace violence risk assessment, which becomes the foundation for the rest of the program. Contact us to schedule the initial conversation.

Prevention is a Program, Not a Binder

Every engagement begins with a workplace violence risk assessment. We identify your actual exposure before we build a single policy or training module.

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Chicago, IL
Schaumburg, IL
Lake Geneva, WI
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