These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Head of Security LLC ("Head of Security," "Company," "we," "us," or "our") governing your access to and use of our website at headofsecurity.com (the "Site"), our platform at app.headofsecurity.com (the "Platform"), and any related services (collectively, the "Services").
By accessing or using the Site, by registering for or using the Platform, or by selecting the acceptance option at signup, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, please discontinue use immediately. Please read these Terms carefully and keep a copy for your reference.
If you register on the Platform, your acceptance at signup constitutes a binding agreement. If you register on behalf of a company or organization, you represent that you are authorized to bind that entity to these Terms.
You may browse the Site for informational purposes subject to these Terms. To register for or use the Platform, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. We do not knowingly collect personal information, online or offline, from persons under the age of thirteen. If you are under 18, you may use the Site only with the permission of a parent or guardian.
When you register, you agree to provide accurate, current, and complete information and to keep it updated. You may not register more than one account or register on behalf of another person without authorization. Head of Security may refuse, suspend, or terminate any registration or service at its sole discretion.
When you register on the Platform, you must select the capacity in which you are signing up. Depending on your selection (for example, Client, Agent, or Vendor), the role-specific terms below apply in addition to these general Terms. If you use the Services in more than one capacity, the terms for each applicable role govern that activity.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use. You may not assign or transfer your account to any other person or entity. Head of Security is not responsible for any loss arising from unauthorized use of your account resulting from theft or misappropriation of your credentials.
Visiting the Services or sending email to Head of Security constitutes electronic communications. You consent to receive electronic communications from us, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, by email and through the Services, satisfy any legal requirement that such communications be in writing.
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
The Platform operates a referral and management marketplace that connects Clients who need security services with Agents and Vendors who provide them. Head of Security may act as an intermediary and is not necessarily the direct provider of field security services. We do not guarantee that any Client will be matched with an Agent or Vendor, or that any Agent will be referred to or selected for any Detail.
Head of Security owns and controls the relationships established through the Services. Users may communicate with one another as the Platform allows, but all agreed terms, including compensation owed to Head of Security, continue to apply whether or not Head of Security is present during such communications.
If you register as a Client, you may use the Platform to request, book, and manage Details and related services. You are responsible for all fees associated with the services you request, in accordance with the applicable invoices, statements of work, and engagement terms. Your use of any specific service is also subject to any separate written agreement between you and Head of Security, which controls in the event of a conflict with these Terms regarding that engagement.
If you register as an Agent, you represent and warrant that you hold and will maintain all licenses, certifications, registrations, and qualifications required to perform security work in the applicable jurisdiction. You acknowledge that Head of Security makes no guarantee of any volume of work, referrals, or Details. You are an independent contractor and not an employee of Head of Security, and you are solely responsible for your own conduct, taxes, insurance, and compliance with all applicable laws while performing any Detail.
If you register as a Vendor, you may fulfill Details and engage Agents through the Platform. You acknowledge and agree that different Vendors will have different net terms, completion dates, and other requirements for their projects and deliverables. Clients agree to review each Vendor's terms and conditions carefully and not to rely on Head of Security to communicate the terms of other Vendors.
Additional Vendors may be added to the Services without the need for additional addenda or an updated list of Vendors. Head of Security is the owner of all relationships established through the Services under this exclusivity provision, and Head of Security remains entitled to its agreed compensation even where it is not present during discussions or negotiations between a Client and a Vendor.
Information on the Services regarding our security services, consulting, and training is provided for general informational purposes only. The availability, scope, and terms of specific services are subject to separate written agreements between Head of Security and the client.
Nothing on the Services constitutes a guarantee, warranty, or representation regarding any specific security outcome. Security consulting and services reduce risk but cannot eliminate it entirely.
Fees for services are set out in the applicable invoice, statement of work, or engagement terms. Unless otherwise stated and agreed in writing, invoices are due upon receipt with a 5-business-day grace period from the invoice issuance date.
Head of Security may require a retainer. Where a retainer applies, it shall have the same effective date as when you originally agreed to the applicable service agreement, and it shall be applied to the deliverables outlined in that agreement, statement of work, or the Platform. All retainers are non-refundable unless otherwise agreed in writing by both parties.
If payment of an invoice is not made within the applicable payment terms, Head of Security reserves the right to charge 10% interest on the principal amount owed, compounded weekly. If payment is not made within the timeframe above, a 10% weekly interest charge, compounded on the outstanding balance (including any accrued interest), will apply until the invoice, including all accrued interest, is fully paid. Please note that this is not an APR.
Clients have the option to cancel a Detail up to 24 hours before the Detail. Otherwise, we reserve the right to charge you the full amount. A refund will be given only when proof of misdeeds, "no show," or inappropriate behavior is rendered.
Head of Security primarily uses Stripe and Intuit QuickBooks to process payments. We reserve the right to change payment processors at any time, with or without cause and without notice. Head of Security does not directly store credit card or banking information; instead, that information is held within the payment processor's systems. You acknowledge and agree that Head of Security is not responsible for any data breach, leak, or theft of payment information that occurs within a payment processor's systems.
You authorize Head of Security to process one-time, recurring, and regularly scheduled charges to your credit card or bank account for the amounts indicated on each unpaid invoice and invoice line item. A receipt will be provided for each payment. By providing your payment information, or by paying an invoice that results in your information being saved through our payment processor, you authorize Head of Security to charge that payment method for future invoices. This authorization remains in effect until you notify us of its termination in writing with at least 30 days' notice.
The Services and their entire contents, features, and functionality, including but not limited to text, graphics, logos, images, and the HASARD Training methodology, P.L.A.T.E. framework, and P.P.B.T. framework, are owned by Head of Security or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. Head of Security content is not for resale. You may not reproduce, distribute, modify, transmit, reverse engineer, participate in the transfer or sale of, create derivative works of, publicly display, or otherwise exploit any content, in whole or in part, without prior written permission. You will not remove or alter any copyright, trademark, or other proprietary notices, and you acquire no ownership rights in any protected content.
Head of Security does not claim ownership of any materials you provide, post, upload, input, or submit to the Services, including feedback and suggestions (collectively, "Submissions"). By making a Submission, you grant Head of Security, our affiliated companies, and necessary sublicensees a royalty-free, perpetual, worldwide license to use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Submission in connection with the operation of our business, and to publish your name in connection with it. No compensation will be paid for any Submission. We are under no obligation to post or use any Submission and may remove any Submission at any time at our sole discretion. You represent and warrant that you own or otherwise control all rights to any Submission you provide.
The Services may include comment areas, forums, or other features that allow you to post or exchange content (collectively, "Communication Services"). You agree to use the Communication Services only to post material that is lawful, appropriate, and related to the particular service. Head of Security has no obligation to monitor the Communication Services but reserves the right to review and remove any material at its sole discretion, and to terminate your access to them at any time without notice. Head of Security does not control or endorse the content found in any Communication Service and disclaims liability arising from your participation.
The Services may contain links to third-party websites or integrate with third-party services, including payment processors ("Linked Sites"). Linked Sites are not under our control, and Head of Security is not responsible for their content, performance, or practices, or for any changes or updates to them. These links and integrations are provided for convenience only, and their inclusion does not imply endorsement or any association with their operators. By using any product, service, or functionality delivered by a third party through the Services, you consent to Head of Security sharing relevant information with that third party as necessary to provide the requested service.
You may be able to connect your Head of Security account to third-party accounts. By doing so, you acknowledge and agree that you consent to the continuous release of information about you in accordance with the privacy settings of those third-party services. If you do not want information about you shared in this manner, do not use this feature.
Head of Security takes the confidentiality of client information seriously. Information shared with us in connection with a consultation or engagement is treated as confidential and is not disclosed to third parties except as necessary to provide services or as required by law. Formal confidentiality obligations are governed by the terms of individual client and vendor agreements.
Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. Please review our Privacy Policy, which is incorporated into these Terms by reference.
The Services are controlled, operated, and administered by Head of Security from its offices within the United States. If you access the Services from a location outside the United States, you are responsible for compliance with all applicable local laws. You agree not to use any Head of Security content in any country or in any manner prohibited by applicable laws, restrictions, or regulations.
The Services and all content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Services are free of viruses or other harmful components. Nothing on the Services guarantees any specific security outcome, match, or result.
To the fullest extent permitted by applicable law, Head of Security shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of the Services. Our total liability to you for any claims arising under these Terms shall not exceed the amount paid by you, if any, for access to or use of the Services in the twelve months preceding the claim.
You agree to indemnify, defend, and hold harmless Head of Security and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Services, your conduct as a Client, Agent, or Vendor, your violation of these Terms, or your violation of any rights of a third party or any applicable law.
Head of Security reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Head of Security in asserting any available defenses.
No employment, partnership, joint venture, or agency relationship is created between you and Head of Security by these Terms or your use of the Services. Agents and Vendors are independent contractors and are solely responsible for their own personnel, taxes, insurance, licensing, and compliance.
If the parties are unable to resolve any dispute arising out of or concerning these Terms, whether in contract, tort, or otherwise, the dispute shall be resolved exclusively by final and binding arbitration under the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar service selected by the parties, in a mutually agreed location. The arbitrator's award shall be final, and judgment on the award may be entered in any court having jurisdiction. The arbitrator shall determine all issues, including the scope and enforceability of this provision. In any arbitration or proceeding arising under these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorneys' fees. This provision shall survive the termination of these Terms.
Any arbitration under these Terms will be conducted on an individual basis. Class arbitrations and class, representative, or collective actions are not permitted. You and Head of Security agree that each party may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any putative class, collective, or representative proceeding. Unless both parties agree otherwise, the arbitrator may not consolidate more than one party's claims or preside over any form of representative or class proceeding.
These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Illinois, without giving effect to any choice or conflict of law provisions. To the extent any claim is not subject to arbitration, or for the purpose of entering judgment on an arbitration award or seeking injunctive or equitable relief, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois.
Head of Security reserves the right, at its sole discretion, to suspend, restrict, or terminate your access to the Services, in whole or in part, at any time and without notice, including for any violation of these Terms. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination, including those relating to fees owed, intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive.
We reserve the right to modify these Terms at any time at our sole discretion. The most current version will supersede all previous versions, and we will indicate changes by updating the date at the top of this page. For material changes, we may also provide notice through the Services or by email. Your continued use of the Services after any changes take effect constitutes your acceptance of the revised Terms.
These Terms, together with the Privacy Policy and any separate written agreement applicable to a specific engagement, constitute the entire agreement between you and Head of Security with respect to the Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written. If any provision is found to be invalid or unenforceable, it will be replaced by a valid, enforceable provision that most closely matches the original intent, and the remaining provisions will continue in full effect. It is the express wish of the parties that these Terms and all related documents be written in English.
If you have questions or comments regarding these Terms, please contact us:
Head of Security LLC
332 S Michigan Ave 121-L487
Chicago, Illinois 60604
support@headofsecurity.com
(877) 217-9536
headofsecurity.com/contact
Submit a service request below or give us a call at (312) 857-5052 to talk one of our security experts today!