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Chicago, IL  ·  Schaumburg, IL  ·  Lake Geneva, WI

Social Media
Monitoring

Real-time monitoring of social platforms for threats, impersonation, reputational risks, and persons of concern directed at your organization, your executives, and the people you protect. Intelligence-led, triaged by analysts, and integrated with your broader protection program.

Real-time threat detection
Impersonation and spoof identification
Behavioral threat assessment
Executive and brand protection
Analyst-triaged alerts
Why it matters

Threats Announce Themselves Online

In nearly every workplace violence incident, targeted attack, and coordinated campaign against a company or executive in the past decade, warning signs appeared on social media first. Posts, comments, messages, profile activity, and public declarations of intent are often visible long before an incident occurs. Almost no one is watching.

Head of Security operates continuous social media monitoring built on the same protective intelligence methodology we apply to physical security. We identify threats, persons of concern, impersonation, and reputational attacks across public social platforms, surface the ones that matter, and give you time to act.

What we look for

Threat Categories We Monitor

Social media threats are not one thing. Our monitoring covers the full spectrum, from direct threats of violence to slow-building reputational campaigns that erode over weeks.

Highest priority
Direct Threats of Violence
Explicit threats, statements of intent, targeting language, and posts identifying locations, schedules, or individuals. Immediate escalation protocol.
02
Persons of Concern Activity
Tracking known persons of concern, former employees, fixated individuals, or named subjects for changes in posting patterns, escalation language, or leakage of violent ideation.
03
Executive Impersonation
Fake profiles impersonating executives, board members, or public-facing leadership. Often used for fraud, social engineering, disinformation, or targeted phishing.
04
Brand and Domain Spoofing
Fraudulent accounts masquerading as your brand, counterfeit customer service profiles, and spoofed pages used to scam customers or steal credentials.
05
Doxxing and Personal Exposure
Unauthorized publication of personal addresses, phone numbers, family information, and sensitive personal data about executives and their families.
06
Reputational and Coordinated Campaigns
Organized reputational attacks, bot-driven campaigns, coordinated disinformation, and reputation manipulation targeting your organization or key people.
07
Event and Travel Threats
Threats or coordination of disruption around planned events, public appearances, conferences, and travel exposure where physical presence is known in advance.
08
Employee and Insider Signals
Concerning posts by current or former employees that indicate grievance escalation, potential insider risk, or workplace violence precursors.
Where we watch

Platforms We Monitor

Monitoring is focused on platforms where threats actually appear. Coverage is customized to your risk profile, audience, and exposure.

X / Twitter
Public posts, mentions, quotes, reply chains, trending activity
Facebook
Public pages, groups, posts, and event listings
Instagram
Public profiles, posts, stories, tagged content
TikTok
Public video content, comments, creator accounts
YouTube
Videos, comments, channel activity, livestreams
LinkedIn
Executive targeting, impersonation, fraud profiles
Reddit
Subreddit discussions, threads, targeted posts
Telegram and Discord
Public channels and servers, coordination spaces
Who we monitor for

Who Needs Social Media Monitoring

Anyone with a public profile, a recognizable brand, or assets worth targeting has exposure online. Monitoring is deployed based on risk, not organization size.

Executives
C-Suite and Board Protection
Monitoring for threats, impersonation, and targeting of executives, board members, and their families across all major platforms.
Enterprise
Corporations and Brands
Brand protection, coordinated campaign detection, and reputational risk monitoring at the organizational level.
HNWI
High-Net-Worth Individuals
Personal exposure monitoring, doxxing detection, impersonation alerts, and threat activity directed at affluent individuals and families.
Events
Event Protection
Pre-event and during-event monitoring for threats, coordinated disruption, and persons of concern around high-profile appearances.
HR and Legal
Workplace Violence Prevention
Supporting threat assessment teams, HR, and legal with social media intelligence on employees of concern and potential insider risks.
Public Figures
Celebrities and Media Figures
Fixated individual tracking, threat monitoring, and pre-appearance intelligence for performers, media personalities, and athletes.
How it works

Our Monitoring Process

Monitoring only works if alerts are actionable. Our process is designed to filter noise, confirm threats, and deliver intelligence your team can act on.

01
Scoping and Target Profile
We build your monitoring profile: protected names, titles, brand terms, locations, events, persons of concern, and the specific threat vectors most relevant to your risk.
02
Platform Coverage Configuration
We select the platforms that matter for your risk profile and configure collection parameters for public posts, mentions, profiles, and coordination spaces.
03
Continuous Collection and Triage
24/7 collection feeds into analyst triage. Items are classified, prioritized, and scored based on credibility, capability, specificity, and threat indicators from behavioral threat assessment.
04
Alerting and Escalation
Verified threats are escalated on a severity-tiered protocol. Critical items trigger immediate notification, medium and lower severity items are bundled into scheduled reporting.
05
Response, Takedown, and Investigation
We support response with impersonation takedowns, platform reporting, attribution investigations, coordination with law enforcement when warranted, and follow-up monitoring of confirmed subjects.
Why Head of Security

Protective Intelligence, Applied Online

Most social monitoring services sell dashboards. We deliver protective intelligence. Every alert is evaluated through the same behavioral threat assessment lens we apply to physical threats.

Human analysts, not just algorithms

Every threat indicator is triaged by a trained analyst. You do not get buried in false positives. You get verified threats with context.

Behavioral threat assessment framework

We apply capability, intent, and opportunity analysis to every concerning subject. Threats are scored the same way professionals assess fixated individuals.

Integrated with physical protection

Social findings connect to executive protection, event security, and workplace violence prevention programs. One team, one picture of your risk.

Takedown and response support

We do not just alert, we help resolve. Impersonation takedowns, platform escalation, law enforcement coordination, and follow-up investigation.

Common questions

Social Media Monitoring FAQ

What makes professional monitoring different from just searching for our name? +

Manual search is reactive, limited to keyword matches, and cannot scale across platforms. Professional monitoring runs continuously across all relevant platforms, uses advanced collection techniques to surface content that basic search misses, applies behavioral threat assessment to evaluate what matters, and delivers triaged results with context, severity, and recommended actions. It is the difference between spotting a threat yourself and having a trained team watching around the clock.

Is social media monitoring legal? +

Yes. Our monitoring covers public content posted to public platforms, which is publicly accessible information. We do not hack accounts, impersonate users, or access private communications. Our methodology aligns with platform terms of service and with legal standards for open source intelligence collection.

Can you help remove impersonation accounts? +

Yes. Impersonation takedowns are a standard part of our response workflow. We prepare platform reports with required documentation, escalate to trusted partner relationships where available, and track the takedown through resolution. For persistent or sophisticated impersonation we also support attribution investigations and coordination with legal counsel or law enforcement.

How does this connect to executive protection? +

Social media monitoring is a core component of modern executive protection. Threats, fixated individuals, and attack planning almost always produce online indicators before any physical action. Our social monitoring feeds directly into executive protection advance work, travel planning, event security, and residential protection. It gives your protection team early warning that pure physical measures cannot provide.

Can monitoring support workplace violence prevention? +

Yes. Social signals are a critical input for behavioral threat assessment teams evaluating employees of concern, departing employees with grievances, or terminated individuals showing escalation behavior. We work directly with HR, legal, and threat assessment teams to provide intelligence that supports their case management while respecting legal and privacy requirements.

How do we get started? +

Every engagement begins with a consultation to understand your risk profile and priorities. From there we build your monitoring profile, define platforms and keywords, establish escalation procedures, and launch continuous collection. You do not need any technical setup. Contact us to schedule the initial conversation.

Threats Appear Online First

Every engagement begins with a scoping consultation. We identify your exposure and build a monitoring program around it.

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